Use cases
Real workflows, one platform
From order confirmation to COD verification and feedback—see how WhatsApp messaging and order verification calls fit your workflow.
How teams use Textbari
One platform for messaging and verification—pick the workflow that fits.
Ecommerce order confirmation
Send order confirmations and status updates over WhatsApp (sms.textbari.com). Keep customers informed at every step and reduce “where is my order?” support tickets.
COD verification
Before dispatching cash-on-delivery orders, trigger an automated call (call.textbari.com). The customer confirms or cancels with a keypress. Cut fake orders and failed deliveries.
Lead verification
Verify leads by calling them automatically. Use DTMF to capture interest level or schedule a callback. Integrate with your CRM via API or webhook.
Delivery confirmation
Notify customers via WhatsApp when their order is out for delivery. Optionally run a quick verification call to confirm they’ll be available.
Customer feedback calls
After delivery or purchase, trigger a short automated call to collect feedback (e.g. press 1 for satisfied, 2 for issue). Use results to improve service.
Try it yourself
Open the WhatsApp Messaging Portal or the Order Verification Call Portal and set up your first campaign or verification flow.